COVID-19 Visitor Policy & Advisory

Latest COVID-19 visitation policy, advisory, guides, and resources at ECON Healthcare

Our Visitor Policy is updated in tandem with national advisories. All guidelines and restrictions put in place are to safeguard the health of our residents, clients and staff. We thank you for working with us to ensure safety for everyone.


Upon resumption of visitations, you can only book an appointment 72 hours in advance from your desired day.

As we continue to take  precautions to further reduce the risk of COVID-19 exposure and to ensure the safety of our staff and residents,  all visitors are encouraged to self-test ART negative within 24 hours before the visit.

COVID-19 recovered will need to show documentary proof of the recovery.


Visitation Policy & Guide

In line with the national stance on further easing of Safe Management Measures (SMM), our Visitation Policy is adopted and updated to ensure all our residents and care staff are adequately protected. 

  1. Each resident is allowed 2 designated visitor per visit per day, capped at 60 mins per visit.
  2. Residents are allowed 4 designated visitors, however, only 2 visitors are allowed per visit per day.
  3. For families who wish to update the list of designated visitors to visit the resident, please call our respective centres. Non-designated visitors will not be allowed to enter the centre.
  4. Visitors are required to pre-register for a time slot on our visitation booking site. Visitors are reminded to arrive on time.
  5. All visitors are to show your TraceTogether app or proof of documentation with vaccination status before entry. Visitors who are unvaccinated or partially vaccinated will be required to don the Personal Protective Equipment (PPE) for the visit.
  6. Face-to-face visits are conducted in our designated common areas and/or in the wards. Centre Managers have the discretion to allocate a safe area for the visit.
  7. For critically ill residents, visitors may be required to mask on or don the Personal Protective Equipment (PPE), determined by respective Centre Managers on a case-by-case basis.
  8. Visitors are required to bring their own surgical masks and have their mask on when in the premise.
  9. We will continue to facilitate video conferences and telephone calls for residents, please call the respective centre to arrange for an allocated time slot, on a first come first serve basis. 

* Please check with receptive branches for visitation hours*

**Visitation slots are released up to 1 week in advanced.**

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